Our Money Back Guarantee

We are so confident of our products and high level of customer service, that we offer the following money back guarantee:

If the portraits we provide for you are not your favorite images then we will refund the complete cost of producing them. All we ask is that you allow us to reprint, and possibly reshoot the portraits a second time if you are not initially satisfied.

To take advantage of this guarantee your portraits should be returned to us in good condition within 30 days.

Our Signature Portrait replacement policy

Signature portraits are printed on canvas and stretched on wooden frames, they are designed to last a lifetime.

We want you to keep our pictures on display for ever. If either the portrait, or frame is damaged in any way we will replace it completely*.

* A small deductible will apply.